The idea of national identity remains prevalent in this day and age, shaping how individuals and societies perceive themselves and interact with others. This perceived identity consists of behaviours and values that are reinforced through everyday experiences. Robert Dilts’ logical levels is a model that explains the relationship between behaviour and values, helping us understand how national identity may influence intercultural communication. Additionally, Michael Billig’s concept of banal nationalism provides insights into the subtle ways ideas of national identity are continuously reinforced in daily life. By integrating the model and the concept of banal nationalism, we can explore how national identity operates at different cognitive and behavioural levels, shaping both cultural self-perception and intercultural interactions. Dilts' model, however, does not apply solely to national identity; it was originally developed to explain the different levels of an individual's pe...
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